Installation – SafeRacks

CUSTOMER SERVICE

(877) 654-2066

NEED ASSISTANCE?

GIVE US A RING

1Welcome

2Information

3Installation

4Review

Unique ID

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IVR CODE

Value of 'ivr' url parameter (if provided), which is the text_link_hash value for the associated record in the eig_inst_ivr_log database table.

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IVR ACTION

If IVR CODE field has a value (text_link_hash code from ivr log db table), this field will contain the action, either 'create' or 'reschedule'.

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ZIP_VALIDATION

ENTER ZIPCODE*

Provide the five digit zipcode of the address where you would have the appointment scheduled for.

INSTALLATION TYPE*

What best describes your installation request?

Installation Service Only
(I have already purchased the product already.)

Purchase Product & Installation Service
(I need both product and installation service.)

Where did you hear about us?*

FULL NAME*

EMAIL*

PHONE #1*

TYPE

Mobile

Landline

PHONE #2

TYPE

Mobile

Landline

GARAGE DETAILS

INSTALLATION ADDRESS*

1) RACKS*

How many racks are you needing installed?

2) GARAGE SIZE*

How many cars can you fit into your garage?

3) CEILING HEIGHT*

How tall is your garage ceiling from floor to the tallest part of your ceiling.

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INV-INSTALL

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Required Fields

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Required Fields Message

RESERVE YOUR INSTALLATION DATE*

NOTES & COMMENTS*

Please include any comments to share with installer regarding the desired racks and possible dimensions/sizes you are considering.

ADD ME TO "STANDYBY LIST"

Would you prefer an earlier installation date should an opening become available?

Yes

BOOKING APPOINTMENT ONLINE

Please note these appointments are not final until the contracted installer confirms the appointment with you. These times are taking into consideration the installers active schedules, and is typically an accurate representation of availability.

If you need any assistance please don't hesitate to contact our customer service department.

FREQUENTLY ASKED QUESTIONS

Is this an estimate?

No, the installer expects to install when they arrive. If you are in need of an estimate please contact our customer service department at (877) 654-2066 for any questions about pricing or availability.

Does the installer offer other services?

Many of our installers offer additional garage installation options such as our heavy duty wall shelves and our interlocking floor tiles. Please ask your installer about it when they contact you or contact our customer service department at (877) 654-2066.

When will I be contacted?

The installer will contact you a minimum of 1 day before the scheduled appointment, and give you an estimated arrival time. Most installers will contact you sooner, depending on their individual operating procedures.

What payment do you accept?

We accept all major credit cards.

Do you still offer a manufacturer warranty on installed items?

Yes, with some obvious exceptions. In collaboration with our nationwide network of installers we offer a limited-lifetime warranty on all SafeRacks products that are sold directly by an authorized installer, one of our retailers, authorized dealers, or SafeRacks Online Store.

We do no offer installation services or warranties for other non-SafeRacks related brands.

ACKNOWLEDGEMENTS

SafeRacks attempts to coordinate the best date between customers and installers using the provided information. The availability of each market and installer is subject to change based off a variety of factors.

I understand on the day of my appointment I am required to provide an emptied floor space (10ft. x 10ft.) below each area where I would like to have a rack installed. The work area(s) should be clear of any items to ensure your local installer is able to safely work.
I understand my installation will be done by an independent installer. SafeRacks does its best to ensure every installer is trained on: 1) how to maximize different garage spaces for optimal strength, 2) have experience in some aspect of handyman / garage installation experience, and 3) proof of being insured at the time of joining our nationwide network.
I acknowledge SafeRacks makes no guarantee that the suggested dates will be available for the designated installer and are subject to change.
I acknowledge that my interest for installation is not intended as an estimate only. If you need an estimate before-hand please contact our customer service department for any questions about pricing or availability at {biz_support_phone}.
Based on the available date chosen, and upon successfully submitting an appointment online- an installer will be assigned.
I will be contacted with-in 24-48 hours from the scheduled appointment to confirm availability.
I agree to be contacted by SafeRacks Customer service department and/or my local independent installer.

REPORTING CONCERNS / ISSUES:

The integrity of this online system relies on honest feedback from customers like yourself. We encourage you to report any feedback back to our customer service team so we can make this service for our customers better.

Should you experience any issues or concerns with your appointment, the independent installer assigned to your appointment, or finished work of the completed installation we would be more than happy to help provide assistance where possible.

If you have issues or need any additional assistance you are encouraged to contact our customer service department at {biz_support_phone}.

I agree to the terms and conditions

NEW PAYMENT POLICY (AS OF JAN 01, 2022) FOR ALL SCHEDULED INSTALLATIONS:

Moving forward, SafeRacks will only permit payment by credit card only. Unfortunately we do not accept cash or checks, we apologize for any inconvenience this might cause.

You should see only two charges on your bank statements, will appear as two separate charges, one for (any purchased) materials, and one for labor. Your quoted price will reflect all costs with sales-tax inclusive and no hidden fees for advertised offers.*

*Some local installers offers additional services beyond the scope SafeRacks' typical advertised products and services. These distinct (products/services) items are subject to change without notice, warranty, and fees may vary by local installer.

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Market ID

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GEO-LAT

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GEO-LONG

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Appt_Conf_Code

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Appt_Installer_ID

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Appt_Status

SafeRacks. – Take Back Your Storage!

(877) 654-2066 • [email protected] •
Rancho Santa Margarita, CA USA

CUSTOMER SERVICE

(877) 654-2066

NEED ASSISTANCE?

GIVE US A RING

Schedule Installation

What best describes your installation request?

GARAGE DETAILS

BOOKING APPOINTMENT ONLINE

FREQUENTLY ASKED QUESTIONS

Is this an estimate?

Does the installer offer other services?

When will I be contacted?

What payment do you accept?

Do you still offer a manufacturer warranty on installed items?

ACKNOWLEDGEMENTS

REPORTING CONCERNS / ISSUES:

NEW PAYMENT POLICY (AS OF JAN 01, 2022) FOR ALL SCHEDULED INSTALLATIONS:

SafeRacks. – Take Back Your Storage!